Some users complained that their Samsung Galaxy S8 kept restarting for no reason
Samsung’s latest flagship phone appears to be holding up better than the discontinued Note7 within the “don’t go up in flames” department, however the Galaxy S8 is not fully void of problems.
First, users were reporting that their phone screens had a red tint to them— a problem that Samsung promptly mounted with a software system patch. Now, to feature to Samsung’s recent technical woes, users are complaintive that the S8 and also the S8+ keep spontaneously restarting with no sensible reason.
A thread regarding the matter on Samsung’s U.S. community page — noticed by android Authority — presently has over 100 replies, and lots of them boil all the way down to a similar issue: each variants of the phone simply keep restarting for users.
“I picked up my Galaxy S8 and everything appears to be operating well except the phone keeps restarting itself. I actually have had it for about ten hours currently and it’s already restarted seven times in the meantime I was using the phone in depth to check the issues,” says one user.
“…the S8+ begin unlimited self-rebooting loop, therefore I would like to hard reset the S8+ setting like 9 to 10 times, and also the drawback remains not mounted,” complains another.
“I am also facing the same issue in my S8+. It randomly restarts and then the SD card keeps asking me to transfer files,” says another.
While some users see a connection between the restarts and usage of an SD card, the issue appears to be different for everyone. Some users get more annoyed when the device gets restarted and they have to rearrange the apps after every restart.
Samsung’s Galaxy S8 and S8+ have been in the market for a week in the U.S. — and set a record of pre-order period — and today these phones are also launching in Europe. As always, the launch has been accompanied by some complaints about various issues, but nothing nearly as serious or widespread as Note 7’s exploding battery debacle.
Many complaints are far from worrisome, considering the large number of pre-ordered phones but might be an indication of another software bug that Samsung would have to fix in any case.
We’ve contacted Samsung about the issue and will be updating the article when we get back to hear from them.